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70 lines
2.2 KiB
70 lines
2.2 KiB
<?php
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/**
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* @package tikiwiki
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*/
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// (c) Copyright by authors of the Tiki Wiki CMS Groupware Project
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//
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// All Rights Reserved. See copyright.txt for details and a complete list of authors.
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// Licensed under the GNU LESSER GENERAL PUBLIC LICENSE. See license.txt for details.
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// $Id$
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require_once('tiki-setup.php');
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include_once('lib/live_support/lsadminlib.php');
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include_once('lib/live_support/lslib.php');
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$access->check_feature('feature_live_support');
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if ($tiki_p_live_support_admin != 'y' && ! $lsadminlib->user_is_operator($user)) {
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$smarty->assign('errortype', 401);
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$smarty->assign('msg', tra("You do not have the permission that is needed to use this feature"));
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$smarty->display("error.tpl");
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die;
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}
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$where = '';
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$wheres = [];
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if (! isset($_REQUEST['filter_name'])) {
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$_REQUEST['filter_user'] = '';
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}
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if (! isset($_REQUEST['filter_operator'])) {
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$_REQUEST['filter_operator'] = '';
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}
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if (($_REQUEST['filter_user'])) {
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$wheres[] = " tiki_user='" . $_REQUEST['filter_name'] . "'";
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}
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if (($_REQUEST['filter_operator'])) {
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$wheres[] = " operator='" . $_REQUEST['filter_operator'] . "'";
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}
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$where = implode('and', $wheres);
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if (isset($_REQUEST['where'])) {
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$where = $_REQUEST['where'];
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}
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if (! isset($_REQUEST["sort_mode"])) {
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$sort_mode = 'chat_started_desc';
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} else {
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$sort_mode = $_REQUEST["sort_mode"];
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}
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if (! isset($_REQUEST["offset"])) {
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$offset = 0;
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} else {
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$offset = $_REQUEST["offset"];
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}
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$smarty->assign_by_ref('offset', $offset);
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if (isset($_REQUEST["find"])) {
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$find = $_REQUEST["find"];
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} else {
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$find = '';
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}
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$smarty->assign('find', $find);
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$smarty->assign('where', $where);
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$smarty->assign_by_ref('sort_mode', $sort_mode);
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$items = $lsadminlib->list_support_requests($offset, $maxRecords, $sort_mode, $find, $where);
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$smarty->assign_by_ref('cant_pages', $items["cant"]);
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$smarty->assign_by_ref('items', $items["data"]);
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$smarty->assign('users', $lsadminlib->get_all_tiki_users());
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$smarty->assign('operators', $lsadminlib->get_all_operators());
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if (isset($_REQUEST['view'])) {
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$smarty->assign('events', $lsadminlib->get_events($_REQUEST['view']));
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}
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// Display the template
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$smarty->assign('mid', 'tiki-live_support_transcripts.tpl');
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$smarty->display("tiki.tpl");
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