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<?php
/**
* @package tikiwiki
*/
// (c) Copyright by authors of the Tiki Wiki CMS Groupware Project
//
// All Rights Reserved. See copyright.txt for details and a complete list of authors.
// Licensed under the GNU LESSER GENERAL PUBLIC LICENSE. See license.txt for details.
// $Id$
require_once('tiki-setup.php');
include_once('lib/live_support/lslib.php');
header("Expires: Mon, 26 Jul 1997 05:00:00 GMT"); // Date in the past
header("Last-Modified: " . gmdate("D, d M Y H:i:s") . " GMT"); // always modified
header("Cache-Control: no-store, no-cache, must-revalidate"); // HTTP/1.1
header("Cache-Control: post-check=0, pre-check=0", false);
header("Pragma: no-cache"); // HTTP/1.0
$access->check_feature('feature_live_support');
if ($tiki_p_live_support_admin != 'y' && ! $lsadminlib->is_operator($user)) {
$smarty->assign('errortype', 401);
$smarty->assign('msg', tra("You are neither an administrator nor an operator of live support."));
$smarty->display("error.tpl");
die;
}
$smarty->assign('isOperator', $lsadminlib->is_operator($user));
$max_active_request = $lslib->get_max_active_request();
$smarty->assign('new_requests', 'n');
if (isset($max_active_request)) {
if (! isset($_SESSION['max_request'])) {
$_SESSION['max_request'] = $max_active_request;
$smarty->assign('new_requests', 'y');
} else {
if ($max_active_request != $_SESSION['max_request']) {
$_SESSION['max_request'] = $max_active_request;
$smarty->assign('new_requests', 'y');
}
}
}
$requests = $lslib->get_requests('active');
$smarty->assign('requests', $requests);
$smarty->assign('chats', $lslib->get_requests('op_accepted'));
$smarty->assign('last', $lslib->get_last_request());
if (isset($_REQUEST['status'])) {
$lslib->set_operator_status($user, $_REQUEST['status']);
}
$smarty->assign('status', $lslib->get_operator_status($user));
// Display the template
$smarty->display("tiki-live_support_console.tpl");