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146 lines
4.0 KiB
146 lines
4.0 KiB
/*** Shared functions ***/
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var last_support_event = 0;
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function sound() {
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alert(tr('Live Support Alert'));
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}
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function foo() {
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var ret = msg('tiki-live_support_server.php?op_online=pepe');
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alert(ret);
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}
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function msg(msg) {
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var req;
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try {
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// for Mozilla
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req = new XMLHttpRequest();
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req.overrideMimeType("text/xml");
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} catch (e) {
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// for IE5+
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req = new ActiveXObject("Msxml2.XMLHTTP");
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}
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req.open("GET", msg, false);
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req.send(null);
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return req.responseText;
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}
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function msgxml(msg) {
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var req;
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try {
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// for Mozilla
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req = new XMLHttpRequest();
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req.overrideMimeType("text/xml");
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} catch (e) {
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// for IE5+
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req = new ActiveXObject("Msxml2.XMLHTTP");
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}
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req.open("GET", msg, false);
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req.send(null);
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return req.responseXML;
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}
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function write_msg(txt, role, name) {
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$("#chat_data").append('<span class="' + role + '">('+name+') '+txt+'</span>');
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document.getElementById('data').value = '';
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$("#chat_data").animate({ scrollTop: 100000000000 }, 1000);
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/* And now send the message to the server */
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var ret = msg('tiki-live_support_server.php?write=' + document.getElementById('reqId').value
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+ '&msg=' + txt + '&senderId=' + document.getElementById('senderId').value + '&role=' + role + '&name=' + name);
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}
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function event_poll() {
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evpollInterval = setInterval("pollForEvents()", 5000);
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}
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function pollForEvents() {
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var ret = msg('tiki-live_support_server.php?get_last_event='
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+ document.getElementById('reqId').value + '&senderId=' + document.getElementById('senderId').value);
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if (ret.length > 0) {
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ret = parseInt(ret);
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} else {
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ret = 0;
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}
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/* alert(ret);
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alert(last_support_event); */
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if (ret > last_support_event) {
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while (last_support_event < ret) {
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last_support_event = last_support_event + 1;
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var txt = msg('tiki-live_support_server.php?get_event=' + document.getElementById('reqId').value
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+ '&last=' + last_support_event + '&senderId=' + document.getElementById('senderId').value);
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$("#chat_data").append(txt);
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console.log("txt", txt);
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}
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$("#chat_data").animate({ scrollTop: 100000000000 }, 1000);
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}
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}
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function chat_close(role, user) {
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write_msg('<i>' + user + tr(' has left the chat') + '</i>', role, user);
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}
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/*** Client window functions ***/
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function request_chat(user, tiki_user, email, reason) {
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document.getElementById('request_chat').style.display = 'none';
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document.getElementById('requesting_chat').style.display = 'block';
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var ret = msg('tiki-live_support_server.php?request_chat=1&reason=' + reason + '&user=' + user + '&tiki_user=' + tiki_user + '&email=' + email);
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document.getElementById('reqId').value = ret;
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client_poll();
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}
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function client_poll() {
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clourInterval = setInterval("pollForAccept()", 10000);
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}
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function pollForAccept() {
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var ret = msg('tiki-live_support_server.php?get_status=' + document.getElementById('reqId').value);
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if (ret == 'op_accepted') {
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clearInterval(clourInterval);
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window.location.href = 'tiki-live_support_chat_window.php?reqId=' + document.getElementById('reqId').value + '&role=user';
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}
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}
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function client_close() {
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msg('tiki-live_support_server.php?client_close=' + document.getElementById('reqId').value);
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}
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/*** Operator console functions ***/
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function pollForRequests() {
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var last = msg('tiki-live_support_server.php?poll_requests=1');
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if (last.length > 0) {
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last = parseInt(last);
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} else {
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last = 0;
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}
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if (last > last_support_req) {
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window.location.reload();
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last_support_req = last;
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}
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}
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function set_operator_status(status) {
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var ret =
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msg('tiki-live_support_server.php?set_operator_status=' + document.getElementById('user').value + '&status=' + status);
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}
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function console_poll() {
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var ourInterval = setInterval("pollForRequests()", 10000);
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}
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var clourInterval = null;
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