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82 lines
3.8 KiB
82 lines
3.8 KiB
{title}{tr}Support chat transcripts{/tr}{/title}
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<a class="link" href="tiki-live_support_admin.php">{tr}Back to admin{/tr}</a>
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<h2>{tr}Support requests{/tr}</h2>
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<form method="get" action="tiki-live_support_transcripts.php">
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<input type="hidden" name="sort_mode" value="{$sort_mode|escape}">
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<table>
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<tr>
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<td>{tr}Find{/tr}</td>
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<td>{tr}Username{/tr}</td>
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<td>{tr}operator{/tr}</td>
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<td> </td>
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</tr>
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<tr>
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<td><input type="text" name="find" value="{$find|escape}"></td>
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<td>
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<select name="filter_user">
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<option value="" {if $filter_user eq ''}selected="selected"{/if}>{tr}All{/tr}</option>
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{section name=ix loop=$users}
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<option value="{$users[ix]|escape}" {if $users[ix] eq $filter_user}selected="selected"{/if}>{$users[ix]|escape}</option>
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{/section}
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</select>
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</td>
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<td>
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<select name="filter_operator">
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<option value="" {if $filter_operator eq ''}selected="selected"{/if}>{tr}All{/tr}</option>
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{section name=ix loop=$operators}
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<option value="{$operators[ix]|escape}" {if $operators[ix] eq $filter_operator}selected="selected"{/if}>{$operators[ix]|escape}</option>
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{/section}
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</select>
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</td>
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<td><input type="submit" class="btn btn-info btn-sm" value="{tr}Find{/tr}" name="filter"></td>
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</tr>
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</table>
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</form>
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<div class="table-responsive">
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<table class="table">
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<tr>
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<th><a href="tiki-live_support_transcripts.php?offset={$offset}&sort_mode={if $sort_mode eq 'chat_started_desc'}chat_started_asc{else}chat_started_desc{/if}">{tr}started{/tr}</a></th>
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<th><a href="tiki-live_support_transcripts.php?offset={$offset}&sort_mode={if $sort_mode eq 'tiki_user_desc'}tiki_user_asc{else}tiki_user_desc{/if}">{tr}Username{/tr}</a></th>
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<th><a href="tiki-live_support_transcripts.php?offset={$offset}&sort_mode={if $sort_mode eq 'reason_desc'}reason_asc{else}reason_desc{/if}">{tr}reason{/tr}</a></th>
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<th><a href="tiki-live_support_transcripts.php?offset={$offset}&sort_mode={if $sort_mode eq 'operator_desc'}operator_asc{else}operator_desc{/if}">{tr}operator{/tr}</a></th>
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<th>{tr}msgs{/tr}</th>
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</tr>
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{section name=ix loop=$items}
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<tr>
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<td>{$items[ix].chat_started|tiki_short_datetime}</td><!--date_format:"%d %b [%H:%M]"-->
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<td>{if $items[ix].tiki_user ne ""}{$items[ix].tiki_user}{else}{$items[ix].user|escape}{/if}</td>
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<td>{$items[ix].reason}</td>
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<td>{$items[ix].operator|escape}</td>
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<td style="text-align:right;"><a class="link" href="tiki-live_support_transcripts.php?offset={$offset}&sort_mode={$sort_mode}&find={$find}&filter_user={$filter_user}&filter_operator={$filter_operator}&view={$items[ix].reqId}">{$items[ix].msgs}<a> </td>
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</tr>
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{sectionelse}
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{norecords _colspan=5}
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{/section}
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</table>
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</div>
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{pagination_links cant=$cant_pages step=$prefs.maxRecords offset=$offset}{/pagination_links}
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{if $smarty.request.view}
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<h3>{tr}Transcript{/tr}</h3>
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<div class="table-responsive">
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<table class="table">
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{section name=ix loop=$events}
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<tr>
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<td class="odd">
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{$events[ix].timestamp|tiki_short_time}
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</td>
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<td class="odd">
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{$events[ix].data}
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</td>
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</tr>
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{/section}
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</table>
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</div>
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{/if}
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