<?php

/**
 * @package tikiwiki
 */

// (c) Copyright by authors of the Tiki Wiki CMS Groupware Project
//
// All Rights Reserved. See copyright.txt for details and a complete list of authors.
// Licensed under the GNU LESSER GENERAL PUBLIC LICENSE. See license.txt for details.
// $Id$

require_once('tiki-setup.php');
include_once('lib/live_support/lslib.php');
header("Expires: Mon, 26 Jul 1997 05:00:00 GMT"); // Date in the past
header("Last-Modified: " . gmdate("D, d M Y H:i:s") . " GMT"); // always modified
header("Cache-Control: no-store, no-cache, must-revalidate"); // HTTP/1.1
header("Cache-Control: post-check=0, pre-check=0", false);
header("Pragma: no-cache"); // HTTP/1.0
$access->check_feature('feature_live_support');
if ($tiki_p_live_support_admin != 'y' && ! $lsadminlib->is_operator($user)) {
    $smarty->assign('errortype', 401);
    $smarty->assign('msg', tra("You are neither an administrator nor an operator of live support."));
    $smarty->display("error.tpl");
    die;
}
$smarty->assign('isOperator', $lsadminlib->is_operator($user));

$max_active_request = $lslib->get_max_active_request();
$smarty->assign('new_requests', 'n');
if (isset($max_active_request)) {
    if (! isset($_SESSION['max_request'])) {
        $_SESSION['max_request'] = $max_active_request;
        $smarty->assign('new_requests', 'y');
    } else {
        if ($max_active_request != $_SESSION['max_request']) {
            $_SESSION['max_request'] = $max_active_request;
            $smarty->assign('new_requests', 'y');
        }
    }
}
$requests = $lslib->get_requests('active');
$smarty->assign('requests', $requests);
$smarty->assign('chats', $lslib->get_requests('op_accepted'));
$smarty->assign('last', $lslib->get_last_request());
if (isset($_REQUEST['status'])) {
    $lslib->set_operator_status($user, $_REQUEST['status']);
}
$smarty->assign('status', $lslib->get_operator_status($user));
// Display the template
$smarty->display("tiki-live_support_console.tpl");